The appointments you're
already losing, recovered.
Recapture every missed call, new lead, and dormant client. Installed into the booking system you already use.
Missed call · 11:42 AM
Watch how Recapture books the appointments you're losing right now.
Your calendar is the whole business. So we looked at where it leaks.
Independent med spas don't lose revenue on ad spend. They lose it in the calls, the new leads, and the past clients slipping through while the team is with a patient.
27–62%
of calls to local practices go unanswered.
67–85%
of voicemail callers never leave a message.
100×
more likely to connect when you answer within 5 minutes.
42hrs
the average business takes to follow up. Every missed call went to the practice down the street.
One system, three jobs.
Recapture
Every missed call, answered by text in seconds. You catch the patient before they call the practice down the street.
Respond
Every new lead worked 24/7 until they book. A lead that came in at 11pm is booked by morning.
Reactivate
The dormant clients already sitting in your database, brought back with a warm, personal text.
Installed into the booking system you already use. Nothing new to log into.
About $6,000 a month, recovered.
From revenue you already have. No new ad spend.
Illustrative model, not a guarantee. Conservative assumptions: 30 booking-intent missed calls/month at a 30% booking rate and a $504 average med-spa visit (AmSpa 2024), plus a one-time first-campaign reactivation of ~$7,860 from 520 dormant clients at a 5% booking rate. Your numbers will vary.
No black box. Four plain levers.
Missed calls, answered
The moment a call goes unanswered, a text goes out, so you catch the patient before they call someone else.
New leads, in seconds
Every inquiry gets a real reply, day or night, so a lead that came in at 11pm is booked by morning.
No-shows, followed up
Every no-show and cancellation gets worked automatically, so an empty slot gets refilled instead of written off.
Past clients, reactivated
The hundreds already in your database get a warm, personal text that books them back, without you lifting a finger.
Works the way you already work.
- One to three locations
- The booking system you already trust
- A team that's with clients all day
- Runs quietly in the background
- Books straight onto your calendar
- No new staff, no new logins, nothing to manage
The ones who almost slipped away are the ones who fill your week.
Behind every missed call is a real person who wanted to book. Recapture catches them, answers them, and brings them back. The patients you would have lost, kept.
Stop losing the appointments you already earned.
A 30-day pilot. If it doesn't book new appointments in the first two weeks, we're done. No invoice. We onboard three practices a month, so every install gets done right.
Only three new installs a month · See it work on your own calendar